To avoid those contracts, some customers prefer to buy prepaid phone services, which typically don't require a long-term commitment to one company.
The early termination fees ranked third among complaints by wireless consumers, according to the Federal Communications Commission.
In several states, consumers have filed class-action suits alleging that the fees illegally penalize customers. Meanwhile, the industry asked the FCC to consider a petition that would protect the companies' right to charge the fees and take the matter out of the hands of state courts.
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Thursday, June 29, 2006
Prepaid Cellular Providers. The Wave Of The Future For Merchant Retailers. Stopping Complaints Toward Contract Cellular
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